Please note our live operators do endeavor to answer all phone calls; however, should we miss your call, please feel free to leave a message and we will address your concern as soon as possible.

Mainroad Group maintains 24-hour “hotlines” for each of its maintenance areas. Please use these hotlines to report changing road conditions or emergency situations in the appropriate areas.

These hotlines are not a substitute for 911.  If you encounter a road situation that requires the attention of police, fire or ambulance, please call 911 first.

Lower Mainland: 604-271-0337

 See: Map of Area

Howe Sound: 1-866-904-0209

North Shore, Whistler, Pemberton, Duffy Lake.  See: Map of Area

South Vancouver Island: 1-877-391-7310

Duncan, Malahat, Greater Victoria, Sooke, Southern Gulf Islands.  See: Map of Area

East Kootenays: 1-800-665-4929

Cranbrook, Elkford, Fernie, Invermere, Jaffery, Kimberley, Sparwood, Yahk.   See: Map of Area

PMH1 and Gateway Improvement Project: 604-291-2271 

TransCanada Highway#1 between First Ave and 216th St